Espresso Coffee Machine Service Agreements

Apart from a breakdown repair service, Allaways provide a range of services for espresso machines including spare parts through to general maintenance and servicing.

Caring for Your Espresso Coffee Machine

Espresso coffee machines require regular maintenance and yearly boiler pressure testing together with the legal documentation to meet the Pressure Systems Safety Regulations 2000. A poorly maintained machine can be a danger to the operating staff, produce poor quality beverages and prove unreliable.

Since the explosion at the Sainsbury's Supermarket in Farnborough all owners and users of espresso coffee machines are becoming aware of their need to maintain and test their machines to the requirements of the Pressure Systems Safety Regulations 2000. If renting a machine from Allaways, all aspects of testing and maintenance are provided within the hire period.

Coffee Machine Service For Self Own Machines

Allaways offer two levels of Service Level Agreements

BASIC To provide group head shower screens and seals change every six months together with the yearly boiler inspection and full documentation:- £430.00 per year / £35.83 per month. *
*There may be an additional charge to this rate if your machine spare parts are surcharged by the manufaturer of your machine. (e.g. BFC Machines)
COMPREHENSIVE To provide group head shower screens and seals change every six months together with the yearly boiler inspection and full documentation.
Two breakdown call outs with cost of parts to the value of £200.00
Supply of a replacement machine where your machine has to be removed to our workshop for repair:- £700.00 per year / £58.33 per month.* For a machine to be accepted onto this plan, the machine will be subject to an initial charge of £300.00 for the pressure boiler testing and written scheme of examination to the Pressure Systems Safety Regulations 2000.

*There may be an additional charge to this rate if your machine spare parts are surcharged by the manufaturer of your machine. (e.g. BFC Machines) All prices quoted are subject to VAT
If you require a different level of service please contact us with your requirements.

Coffee Espresso Machine Breakdown and Repair Call Out

Allaways may be able to identify and resolve a problem over the telephone.

If necessary we are able to provide an engineer to your site and as most common spare parts are carried on their van, repairs are often resolved on site

If an espresso machine cannot be repaired on site, we are normally in a position to supply an approved loan machine allowing your machine to be repaired at our workshop.

Espresso Coffee Machine Spare Parts

We have available a wide range spare parts for the majority of coffee machines that are available on request

Water Treatment

In many areas of the UK temporary hardness in the water supply will cause scale to build up in steam boilers. We recommend that all machines are provided with an in-line solids filter plus the correct filters to prevent water scaling in temporary hardness areas.